FAQ

Do you print more than 1 color designs?

Yes. We print multiple color custom t-shirts at unbelievable prices. If your artwork has more than one color or multiple locations, please contact us for a quote.

 

Do you print on more than 1 location?

Yes. We print on the back and on the sleeves of hoodies and long sleeve t-shirts.  The price is for one location. On the notes specify where do you want your print. If you want a print in more than one location please contact us to give you a custom quote.  

 

How do I pick the color of INK or VINYL?

You can write the color of ink or vinyl in the notes once you upload the art work along with any other request. We also have custom inks like Glitter, Neon, metallic Silver, and metallic Gold. 

 

How will I know what my apparel will look like?

Once a design has been uploaded and paid for, a Ink on Shirt artist will email a digital proof of your design for approval. Proofs will be sent no later than 2 business days after you've submitted your order. 

Is there a minimum number of items I need to order?

No, at Ink on Shirt there are no minimums. Is O.K. to do one peace if that all you need. But remember that you save more when you buy more. 

 

What payment methods are accepted?

INK on Shirt accepts Paypal, Visa, Mastercard, and Discover credit cards.

 

Can I add printing to the back or sleeve of a garment?

Yes. Back designs and sleeve prints are available and the cost depends on the number of shirts you order. Individual names & numbers are available. Please contact us for a quote.

 

What is the cost for set up?

There is no additional charge for set up or screens. Our garment pricing is straight forward and all inclusive.

How long will it take to receive my order?

Your order will arrive within 10 days of design approval and payment/purchase order receipt. For faster delivery, 5 day rush delivery is available at a 20% charge of order total.

 

How much would it be for shipping?

Shipping cost is $5 on most orders.

I can't find a design or don't have one, is there a custom option?

Yes. Our creative team can create a custom design from your ideas. For a quote on a design please contact us.  

 

Can I mix different garments and colors to reach a price break?

Yes. Different  colors of garments can be chosen and still qualify as one order. All garments count collectively towards reaching order price breaks. Design ink colors and personalization must remain the same on each garment to qualify as one order.

 

Can I Choose different color of ink on my order?

Unfortunately to get a bulk discount on your order you can't break apart the order it to different colors of Ink. Ink colors, design and personalization must remain the same on each garment to qualify as one order. If you really need different color inks on your order please contact us for a special quote.

 

What kind of art file should I submit?

The best option for a file is either a Vectorized file or high resolution PDF, JPEG or PNG. Make sure the art work is not pixelated and the art work is large enough.

For Screen Print or Heat Press Vinyl simple one color: Please send a black and white file.       

For Screen Print multiple color: Please send the art work like it is. 

For Print & Cut or Sublimation Full Color: Please send a full color design file.

Do you charge sales tax?

Due to recent legal changes in regard to sales tax and online retailers, there are some states in which we are required to charge sales tax. If you live in one of those states you will see sales tax automatically added at checkout.

 

Policy:

Design/Artwork

Art work or design is not included on the printing price.  Customer is responsible for providing a high quality file. Art work that is good for print will be denied. 

Deciding what kind of process to use.

Screen Printing is best for high quantity orders because it will be the most economical. We use Plastisol Ink to print.

Heat Press Vinyl is best for customized T-shirt, hoodies or jerseys with your name and number. We use special Heat Pressed Vinyl to customize it.These are the colors you can choose from. ( Green, Red, Gold, White, Black, Grey, Navy, Royal )

Sublimation is best for full color white t-shirts. 

Print & Cut is best for full color dark apparel.

Embroidery is used for polos, beanies and caps.

 

Turnaround Time

We make every effort to get your items printed and shipped out as soon as possible. We advice you to let us know if your order is time sensitive to make sure we can meet your deadline. 

 

Pricing Errors and Omissions

We make every effort to ensure the accuracy of the information on our web site. If an error is discovered it is immediately corrected. Please be advised that INK ON SHIRT reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover a pricing error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been canceled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account. Prices and availability are subject to change without prior notice.
INK ON SHIRT is not responsible for any third party website pricing errors, product description errors, inaccuracies or omissions.